Has anyone gotten back to you on this? I am having the same problem.
Ilene, and Jack Frost,
You're file size is not a problem. However, if it's going to work at all, the new pic will only appear in that little thumbnail area, after you click on Save, at the bottom of the page.
I seem to have the opposite problem. I was successful in uploading a profile pic, but I have created an album after uploading 4 or 5 pics. It says to drag the pics to the album, but I cannot find the ones I uploaded anywhere. All pics were under the size limitation - where have they gone?
I want to change my profile picture. It's just not doing anything when I upload a new pic and click save. I can't click on the Save button at the bottom of the page either. This is so frustrating!