Getting taken to the top of the page when you click on something, along with missing tool bars.

Hi everyone, just wanted to add this post for any one having issues with getting taken to the top of the page when you click on something, along with missing tool bars.

Typically this is your JavaScript is getting blocked in the browser, which will often result in buttons not responding when you click on them, or getting taken to the top of the page when you click on something, along with missing tool bars  I'd recommend you try disabling any plug-ins and add-ons in your browser and make sure that JavaScript is enabled.

If that helps, great! If it doesn't, try accessing the network in a different browser and see if you experience the same issue there, or if things work better in a different browser. 

We've had some reports from folks that things aren't loading, which we haven't been able to reproduce on our end, but which a couple of hard refreshes on the browser seem to fix on their end. You can perform a hard refresh on a Mac by holding down the Shift + Command + R keys or Control + F5 on a PC. 

Please let me know if this helps!

Thanks

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Yes I had it happen earlier today, and complained.

Morgan asked me to try clearing out my cookies--but as soon as I read his message to me the problem cleared up on its own.

I specifically PM'd you, Morgan, that I was having both of the above problems, but by going into my browser's cache of "cookies," and deleting the ones from TA, then logging back into TA again, the issue resolved itself.

A word to the wise, don't select the option (if offered), "Delete All Cookies," or you will be scrambling to remember usernames and passwords to a lot of your sites, as these are stored on cookies if you've asked your browser to save them for you. Instead, if given a choice, select, "Delete Individual Cookies," and select only those specifically marked TA.

This might be a good time to dump all those cookies from porn sites too, while you're in there - Ah'm just sayin' --

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